– MANAGER, PROFESSIONAL CONDUCT, HEALTH REGULATOR
Regulatory Investigations
Empowering regulators to protect the public
The Trusted Name in Regulatory Investigations.
When professional misconduct has been alleged, regulators need a thorough, objective and efficient investigation partner.
Regulatory bodies are facing intense scrutiny and need experienced support. At Barker Hutchinson, we conduct hundreds of investigations every year and are trusted by over 85% of Ontario's healthcare regulators.
We guide you through the process from intake to final report. Our training and workshops also help regulators’ staff gain the advanced skills needed for effective internal investigations.
“We turn to Barker Hutchinson time and time again because of the quality of their reports and ability to produce defensible investigations.”
When Should A Regulator Consider Retaining An External Investigator?
As a regulatory investigations firm, we understand that many regulators rely on internal investigators to handle complaints. However, there are key situations where bringing in an external regulatory investigator is not just beneficial, but essential.
One of the most common reasons regulators turn to an external investigator is when the case involves complex concerns that demand specialized knowledge and expertise. Whether it’s navigating intricate legal issues or addressing sensitive matters, our team has the experience and skills needed to handle these challenges effectively.
Another critical factor is when there’s a potential conflict of interest.
If the investigation involves a statutory committee member, employee or any situation that might compromise impartiality, an external investigator can ensure the process remains fair and unbiased. Maintaining public trust is crucial.
Additionally, regulators may face limited resources or a surge in complaints, making it difficult to manage all investigations internally. In such cases, partnering with an external regulatory investigations firm like ours can provide the necessary support to ensure timely and thorough investigations.
Finally, when the investigation requires a trauma-informed, person-centred approach, our expertise shines.
We handle complex concerns and ensure that all parties involved are treated with the respect and sensitivity they deserve.
Choosing an external regulatory investigator in these situations not only brings specialized expertise to the table but also reinforces the integrity and credibility of the investigation process.
Our Areas of Expertise.
We help professional regulators with issues such as:
-
Sexual And Physical Abuse
-
Fraud And Improper Billing Practices
-
Incompetence
-
Incapacity
-
Unauthorized Practice
-
Practice Related Concerns
-
Undercover Investigations
Learn how we can empower you to protect the public.
Any Questions?
How is the appropriate investigator assigned to my investigation?
Our large and diverse team includes some of the most skilled investigators in the industry. Each one has special areas of expertise and passions.
We take time to understand your case and match you with the right investigator(s). This way, you’re assigned an investigator who has relevant experience and expertise, ensuring the investigation is handled effectively and efficiently.
How do you ensure the investigation is neutral, fair and unbiased?
Our investigators follow strict protocols to ensure fairness, integrity and impartiality.
Each investigator is trained to remain neutral and objective throughout the process and to treat each participant with the same degree of empathy and respect. They gather all relevant evidence from the parties involved, conduct thorough interviews and analyze all relevant documentation.
Our reports contain only the evidence collected; we do not provide opinion, subjective commentary or draw conclusions. Additionally, each report is reviewed by management to maintain the integrity and objectivity of the investigation.
How long does it take to perform a regulatory investigation?
We conduct high-risk investigations, and because each case is unique, specific timelines are also unique to the case.
We ensure an investigator will be assigned promptly, and our investigators remain in regular contact with you to provide transparent timeline updates.
Our approach balances the need for swift resolution with the necessity for a thorough investigation.
