Custom Training Programs

Empower your team with specialized workplace and regulatory investigation expertise through custom virtual or in-person training.

Building Investigation Expertise.

Investigations are no longer just about gathering facts. They’re also about understanding impact. Yet many organizations lack the confidence and skills to approach investigations with the care, sensitivity, and rigour today’s organizational demands.

Our custom trauma-informed investigation training programs, built on decades of real-world investigative experience and the latest research in trauma psychology, equip your team to conduct fair, defensible, and compassionate investigations. Participants learn to balance procedural integrity with psychological safety, ensuring every party feels heard while maintaining investigative objectivity.

To learn more about our custom training offerings, contact us for detailed course outlines and program options. We’ll tailor a training program to fit your team’s needs and environment.

“Kudos on your workshops. Both you as a presenter and the content was well received. The biggest acknowledgement was related to how you tailored the presentation to the Northern environment. BRAVO!”

– Bruce Beakley, Director, Employe Relations & Job Evaluation, Human Resources, Government of Nunavut

“The training was tailored to the department’s needs, was very relevant, and Laura has extensive experience in the field of regulatory investigations and trauma-informed principles and was able to provide concrete tools to the department’s staff to support them in their work.”

“The facilitator understood the assignment and it was very relevant to our work.”

“This was the most relevant training we had with respect to trauma-informed practices. I loved the way the training was made for our positions specifically.”

“This was a well designed and expertly delivered presentation. It was clear that the presenter had collaborated with staff beforehand to ensure that the content was relevant.”

Custom Training Options.

Building on Barker Hutchinson’s nationally recognized training programs, we develop customized sessions focused on the realities your team faces.

Each program is designed around your organization’s environment, investigation volume, and areas of risk, ensuring participants gain skills they can immediately apply.

Trauma Informed Training

This interactive training helps investigators move beyond theory to practice. Through practical scenarios and hands-on exercises, participants learn how to create safety, build trust, and conduct effective, fair, and empathetic interviews grounded in an understanding of how trauma shapes memory and response.

Fundamentals of Regulatory Investigations

This 2 or 3-day program teaches the fundamentals of regulatory investigations, including planning, evidence gathering, interviewing, report writing, and managing conflict and bias. Participants practice these skills through case studies, role plays, and group exercises, receiving real-time feedback from experienced investigators.

Managing Conflict

This course equips investigators with practical strategies to manage and deescalate conflict effectively, ensuring productive interactions throughout the investigative process. Through practical scenarios, reflection exercises, and collaborative discussions, participants build confidence in utilizing empathy, clear communication, and problem-solving techniques to achieve positive outcomes.

Managing Bias

This course explores how unconscious bias can influence investigations and decision-making, even when we strive to be objective and thorough. Through interactive activities and practical examples, participants learn to recognize, manage, and minimize bias to ensure fair and defensible outcomes.

Custom Program Design.

We collaborate closely with your team to design training that meets your organization’s unique needs and long-term goals. Whether you want to adapt one of our existing curriculums or build a new program from the ground up, we ensure every element aligns with your learning objectives and desired outcomes.

Training formats are designed to fit your organization’s environment—offered virtually, in person, or as part of a hybrid or conference setting. Programs can be condensed for focused learning or expanded for deeper skill development. Whatever the format, each program is built to create practical, lasting change in how investigations are approached and conducted.

Our custom training options can include:

Curated Research + Case Studies
Investigator Skill-Building Sessions
Scenario-Based Practice + Feedback
Onsite or Virtual Team Training Sessions